Kim Reis

My son was in the backseat of my car eating when he got an apple stuck in his throat. We rushed him to the ER and he had to have surgery immediately.

Of course, you’re going to do whatever you need to do to save your kiddo. But years later we are still paying off the bill that was quite exorbitant.

From that experience and as a new mom shortly after giving birth, I was stuck with lots of medical bills that didn’t make any sense to me. I was on the phone every day with insurance companies, hospitals and others trying to figure out what I was being charged. And a lot of double bills kept coming. It was a very confusing process.

A streamlined process for dealing with things like maternity and ER visits is key.